Shipping policy
Items are dispatched from Cairns, Queensland using Australia Post. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress.
For an Australia Post Delivery time calculator relevant to your area please click here
SHIPPING WITHIN AUSTRALIA
STANDARD SHIPPING via Australia Post -
- Delivered within 5 - 6 working days (Metro Areas)
- Delivered in 7+ working days (Rest of Australia)
- Select Standard Shipping at checkout
EXPRESS SHIPPING via Australia Post -
- Delivered within 2 working days (Queensland - All Major Cities)
- Delivered within 2-3 working days (Metro Areas)
- Delivered within "Fastest Possible Time" (All Other Areas)
- Select Express Shipping at checkout
INTERNATIONAL SHIPPING
We currently ship our gift boxes and individual products to the following countries. Costs vary between countries and will be calculated on a weight basis at checkout.
- New Zealand
If you would like a quote to send to a country not listed please do not hesitate to email us.
Shipping Options:
All orders that are in-stock ship the following business day via Australia Post. In the event of a delay or if something is out-of-stock, we will notify you via email or phone. If you have questions regarding shipping, please email or call us.
Delivery time does not include Saturdays and Sundays.
Confirmation:
Shortly after ordering, you will receive an order number confirming the amount charged to your debit or credit card. Then we will notify you by email when your order is being shipped.
Returns:
If for any reason you are not satisfied with the item, simply return it within 14 days for a full merchandise exchange or store credit. However, there are no exchanges on sale items. See our Returns page for full Terms and Conditions.
Payment Options:
We accept the following credit cards: Visa, Mastercard, and American Express. You may also use Pay Pal, Zip Pay and Afterpay.
Currency
All orders and applicable shipping costs are in Australian Dollars ($ AUD)