Delivery Information

EXPRESS SHIPPING - AUSTRALIA WIDE

Delivery days: Monday - Friday

Perfect if: You need your gift box delivered ASAP 

Shipping times: Average Australia Post express post delivery times is 2 to 3 business days. Estimated delivery times can be found HERE. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress. Express Post will always take priority over standard shipping services, so is the best option for your gift to be delivered ASAP.

Eligible delivery areas: Australia Wide

Things to note:

  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box Australia Post drivers will attempt to leave the package in a safe place by the front door, if there is no safe place to leave the gift box a slip will be left and the gift box will be taken to the nearest Australia Post outlet for collection.
  • If the wrong shipping address is provided or the gift box is not collected from the Australia Post outlet within 5 business days you will be required to pay a $10 redelivery fee to have the gift box redelivered.
  • Delays associated with delivery are unfortunately outside of our control. If you are experiencing issues with your tracking, please let us know and we can do our best to assist.
  • Dispatching to Australia Post occurs Monday to Friday, so all orders placed will be dispatched the following business day.

 

STANDARD SHIPPING - AUSTRALIA WIDE

Delivery days: Monday - Friday

Perfect if: You don't need your gift box delivered by a specific date.

Shipping times: Average Australia Post delivery time is 5 to 10 business days. Estimated delivery times can be found HERE. Please note these are just a guide and there may be delays during peak periods or periods of disaster/distress. If you need your gift box urgently, please use our express shipping service.

Eligible delivery areas: Australia Wide

Things to note:

  • All our gift boxes are sent with Authority to Leave, if no one is home to receive the gift box Australia Post drivers will attempt to leave the package in a safe place by the front door, if there is no safe place to leave the gift box a slip will be left and the gift box will be taken to the nearest Australia Post outlet for collection.
  • If the wrong shipping address is provided or the gift box is not collected from the Australia Post outlet within 5 business days you will be required to pay a $10 redelivery fee to have the gift box redelivered.
  • Delays associated with delivery are unfortunately outside of our control. If you are experiencing issues with your tracking, please let us know and we can do our best to assist.
  • Dispatching to Australia Post occurs Monday to Friday, so all orders placed will be dispatchedthe following business day.

 

INTERNATIONAL SHIPPING

We currently ship our gift boxes and individual products to the following countries. All items are sent via Standard Shipping (Express option is not available internationally). Costs vary and will be calculated on a weight basis at checkout.

  • New Zealand

If you would like a quote to send to a country not listed please do not hesitate to email us.

Shipping Orders :

All orders that are in-stock ship within 1-2 business days via Australia Post. In the event of a delay or if something is out-of-stock, we will notify you via email or phone. If you have questions regarding shipping, please email or call us.

Delivery time does not include Saturdays and Sundays.

Confirmation:

Shortly after ordering, you will receive an order number confirming the amount charged to your debit or credit card. Then we will notify you by email when your order is being shipped.

All orders and applicable shipping costs are in Australian Dollars ($ AUD)